Thursday, 24 June 2021

You have encountered an unexpected error. Please contact the System Administrator for assistance.

 After log onto EBS R12.1.3 homepage, click on one of supplier forms and click save

You have encountered an unexpected error. Please contact the System Administrator for assistance

The error seems just on one page, not on all pages. I had the same error message before when the database having issue, such as invalid package. But the error does not tell what is the real cause.

The key is to enable Profile option “FND: Diagnostics“. After re-login, the error message will come with a link “Click here for exception details”

That leads to find the true error is an


Error Page  

Exception Details.  

 oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small

ORA-06512: at "APPS.POS_VENDOR_PUB_PKG", line 1595

ORA-06512: at line 1

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